Terms of Service
Last updated: October 6, 2025
These Terms and Conditions, together with the Service Agreement, constitute a legally binding agreement made between the Client identified in the Service Agreement ("Client") and SilverTiger AI ("STA"), concerning Client’s access to and use of https://silvertiger.ai (the "Site"). By accessing or using the Site, you agree that you have read, understood, and accepted these Terms and Conditions.
STA reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of any changes.
1. Client Access and Data
STA grants Client a non-exclusive, non-transferable right to access the Site and use the Services for internal business purposes. STA will provide the necessary credentials to access the Site.
The total number of authorized users shall not exceed 10 unless otherwise agreed in writing.
Client owns all rights to their uploaded data but grants STA a non-exclusive, royalty-free license to use the data as necessary to provide services. However, all AI models, workflows, or learnings developed through STA’s systems remain STA’s intellectual property.
2. Intellectual Property Rights
All software, systems, designs, graphics, videos, and related content on this Site are the exclusive property of SilverTiger AI (STA) and are protected by copyright, trademark, and other applicable laws.
Clients may not modify, copy, resell, or reverse-engineer any part of STA’s systems or content.
3. Client Responsibilities
By using this Site, Client agrees that:
All provided information is accurate and up to date.
Client will not use the Site for unlawful activities.
Client will not access the Site using bots or scripts.
Client will not share login credentials.
Client has obtained all necessary permissions from leads or customers contacted through STA systems (e.g., AI voice agents, chatbots or automation services).
Failure to comply may result in suspension or termination of access.
4. Confidentiality
Both STA and Client agree to maintain the confidentiality of any proprietary or sensitive business information shared. Confidentiality obligations last 2 years after termination, unless otherwise required by law.
5. Cancellation
If services are terminated by either party, the Client remains responsible for payment of all scheduled or completed appointments up to the effective termination date.
6. Prohibited Activities
Clients may not:
Use the Site for unlawful or abusive purposes.
Upload malware or attempt to disrupt services.
Attempt to reverse-engineer or copy STA systems.
Harass or threaten STA employees or representatives.
Compete directly using STA’s proprietary systems or data.
7. Warranty Disclaimer
STA ensures its services are delivered in compliance with applicable laws and free from malicious code.
Except as expressly stated, services are provided “as is” without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.
8. Privacy Policy
Your use of the Site is also governed by our Privacy Policy. By using our Site, you consent to the practices described in that policy.
9. Termination
STA may, at its sole discretion, terminate or suspend Client access to the Site at any time, without prior notice, for violations of these Terms or applicable laws.
If terminated, Client may not re-register under a new name or entity without STA’s written permission.
10. Modifications and Interruptions
STA reserves the right to modify, update, or temporarily suspend the Site for maintenance, without liability for downtime or loss of access.
11. Governing Law
These Terms are governed by the laws of The Netherlands, without regard to its conflict of law principles.
12. Dispute Resolution
Informal Resolution: Both parties agree to attempt to resolve any dispute informally for 30 days before pursuing arbitration.
Arbitration: If unresolved, disputes shall be settled by arbitration in Amsterdam, The Netherlands.
No dispute may be brought more than 1 year after it arose.
13. Limitation of Liability
STA’s total liability for any claim shall not exceed the total amount paid by the Client in the 6 months preceding the claim.
In no event shall STA be liable for indirect or consequential damages such as lost profits or data.
14. Indemnification
Each party agrees to indemnify the other against claims resulting from breaches of these Terms or misuse of the Site.
15. Data Security
STA maintains industry-standard security measures and is compliant with GDPR and SOC 2 principles. Client data is used only to deliver services and is never sold or shared without consent.
16. Data Backups
STA performs regular backups but does not guarantee data recovery. Clients are encouraged to maintain their own data copies.
17. Electronic Communications
By using STA’s services, Client consents to receive communications and documentation electronically via email at [email protected] or through the Site.
18. Force Majeure
Neither party is liable for failure to perform due to circumstances beyond reasonable control (e.g., natural disasters, war, or system outages).
19. Miscellaneous
These Terms constitute the full agreement between STA and Client. If any provision is found invalid, the remaining terms remain in effect. STA may assign its rights or obligations under this agreement at any time.
20. Contact SilverTiger AI
For questions, complaints, or further information, contact us at:
SilverTiger AI
📧 [email protected]
📞 +1 (252)-359-3528
